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The first step in your day and night ritual – an exfoliating cleansing solution to deeply cleanse your skin and penetrate your pores to lift out impurities, dead skin, and excess oil.

Formulated with 9 High Performance Actives

This real solution is formulated with a hydroxy acid exfoliation duo: 2% Salicylic Acid and 5% Glycolic Acid; Vitamins C & B5; potent antioxidants: Green Tea, Grape Skin and Licorice Root; Glycerin; and Sodium PCA.

Consistency is key to impressive skin health.
If you’re passionate about loving your amazing skin and want to be more intentional and committed to realizing impressive skin health, our strategic Face Time Solution ensures you do just that.

We deliver your solutions direct to your door every 140 rituals (10 weeks) to simplify your life – and it will quickly become a lifestyle to keep you looking, feeling, and being your best.

And if you discover you use more or less than we recommend and would like to adjust the frequency of your deliveries (or need to take a quick hiatus or cancel), don’t sweat it – you can make any adjustments by signing in to your account and selecting Face Time Solution or contacting customer care.
1.7 OZ / 50 mL


  • Purifies and deep cleanses – removes dirt, bacteria, and excess oil from your skin’s surface and pores without disrupting your skin’s moisture barrier.
  • Exfoliates the surface of your skin and your pores – removing dead skin cells to unclog, tighten, and minimize your pore size; create a healthy pore lining; and improve your skin’s texture and clarity.
  • Nourishes and soothes your skin and reduces inflammation.


Dual Exfoliation with a Potent 2% Salicylic and 5% Glycolic Acid Blend
Exfoliates the surface of your skin as well as your pores, removing dead skin cells, to create a healthy pore lining and improve your skin’s texture and clarity. Addresses breakouts and the visible signs of aging simultaneously.

Critical Formulation Factors for AHA & BHA Exfoliation
Concentration and pH levels are two critical factors in a formula’s effectiveness and ability to function as promised.
  • Salicylic Acid must be formulated at a concentration of at least 0.5% (maximum allowed at 2%).
  • Glycolic Acid must be formulated at a concentration greater than 4%.
  • Salicylic and Glycolic Acids must be in a base with an acid pH of 3 to 4.

This real solution functions as a powerful exfoliant because it is properly formulated with a maximum concentration of 2% Salicylic Acid and a 5% concentration of Glycolic Acid in a base with an acid pH of 3 to 4.

Synergistic Combination of Potent Antioxidants
Your skin performs best when it’s fed a variety of potent antioxidants. This real solution contains multiple potent antioxidants to provide powerful skin nutrition, critical antioxidant protection, and anti-inflammatory, anti-irritant, and anti-bacterial benefits.

Glycerin, Sodium PCA, Vitamin B5
Restores essential hydration, promotes cellular renewal, and repairs and strengthens your skin’s barrier.


Aqua (Purified Water), Cocamidopropyl Betaine, Sodium Cocoyl Isethionate {Gentle Cleansing Agent}, C12-15 Alkyl Lactate {Moisturizing Agent}, Hydroxypropyl Methylcellulose {Emulsifier}, Glycerin {Skin Barrier Repair Agent, Moisture Magnet}, Salicylic Acid {Beta Hydroxy Acid Exfoliant}, Glycyrrhiza Glabra (Licorice) Root Extract {Antioxidant, Brightening Agent, Melanin Inhibitor}, Glycolic Acid {Alpha Hydroxy Acid Exfoliant}, Ascorbic Acid {Vitamin C, Antioxidant}, Vitis Vinifera (Grape Skin) Extract {Antioxidant}, Sodium PCA {Skin Barrier Repair Agent/Moisture Magnet}, Camellia Sinensis (Green Tea) Leaf Extract {Antioxidant}, Panthenol {Vitamin B5, Skin Barrier Repair Agent, Moisture Magnet}, Phenoxyethanol (and) Benzoic Acid (and) Dehydroacetic Acid (and) Ethylhexylglycerin (and) Polyaminopropyl Biguanide {Preservative Blend}, Rosmarinus Officinalis (Rosemary) Oil {Healing/Antibacterial Agent}, Citrus Nobilis (Mandarin Orange) Peel Oil, Citrus Grandis (Grapefruit) Peel Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Cymbopogon Schoenanthus (Lemongrass) Oil {Antibacterial Agents}, Citric Acid {pH Adjuster}


Use daily AM and PM. Dispense 1 ¾ pumps of solution onto wet hands and rub together until you achieve the perfect lather. Massage solution into a dry face and neck for 30 – 60 seconds. Dampen your fingertips as needed to create additional lather. Rinse your face thoroughly with warm water and gently pat dry. Continue to REFINE.



This cleansing solution is formulated with 2% Salicylic Acid + 5% Glycolic Acid to exfoliate both the surface of your skin and your pores. The longer these hydroxy acids are in contact with your skin (before being rinsed off), the more time they have to do their job. So if you’re desiring a deeper pore cleanse because you have an area of congestion or a breakout, leave the solution on while you brush your teeth.

This solution is made with a gentle, coconut derived cleansing agent in lieu of harsh, high foaming cleansing agents such as SLS (sodium laurel sulfate). It does not foam as much as its synthetic counterpart (which may take getting used to if you’re accustomed to a sudsy cleanser) and can lather differently (more or less) day to day based on the air temperature and pH of your skin: distinct characteristics of a cleaner formulation.

Be sure to start with a dry face and neck – and hands that are not too wet, because too much water will dilute the solution making it feel thin and runny. (You can always dampen your fingertips to add water while massaging the solution into your face.)

NOTE: It may take you a few rituals to figure out just the right amount of water to use (and how long to rub your hands together) to create the consistency and lather that’s ideal for you.

It’s important to not rush The Real: Cleanse (spend at least 30-60 seconds massaging the solution into your skin) because your skin demands a clean slate: clean skin is the foundation for healthy skin. And applying your highly concentrated treatment solutions in step No. 3 to skin that is not thoroughly clean will not serve you well, as they will stick to dirt and dead skin instead of being absorbed (causing possible congestion, unnecessary breakouts, and less than stellar results).

Don’t rinse with water that is too hot or too cold; both are way to harsh for your skin.


This is the ideal cleansing solution to use just before shaving since Salicylic and Glycolic Acids help lift beard hairs making for a close, clean shave. It’s also ideal for helping prevent ingrown hairs, minimizing razor bumps, as well as healing existing razor bumps.


AROMA: Fresh and clean with light and exhilarating notes of citrus
TEXTURE: Silky smooth gel that lightly foams
SKIN FEEL: Exceptionally clean and invigorated
DURATION: 140 rituals (10 weeks) when you apply the recommended amount of 1 ¾ pumps daily, morning and evening

Real Solutions are produced with care in small batches and packaged in opaque, airless pumps to protect our high-level of active ingredients from air, light, and contamination, preserving their high potency and reducing waste.

Real Solutions are free from: fragrance, volatile alcohols, hydroquinone, parabens, harsh preservatives, sulfates, gluten, GMOs, and animal testing.


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